FAQs

We hope that you are able to find the answer to your question in our frequently asked questions database. If you can't find the information you're looking for please email us and we will try to help you with your enquiry.

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How can I return an unwanted item?

Anyone who wishes to return unwanted goods must email us for a returns code & returns form. This must be filled out and sent back in the box with the goods. Unwanted goods must be returned within 7 days of receipt in original packaging with a returns form & returns code.

How should I return unwanted items by post?

Unwanted items must be returned with adequate insurance to cover loss or damage during transit as we cannot issue a refund for lost goods. The customer is responsible for postage fees for any returns.