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How can I return an unwanted item?

Anyone who wishes to return unwanted goods must email us for a returns code & returns form. This must be filled out and sent back in the box with the goods. Unwanted goods must be returned within 7 days of receipt in original packaging with a returns form & returns code.

How long will Delivery take?

Manufactured products are usually stocked and can be dispatched within 2 days. Handmade items are made to order & may take anywhere up to 28 days during busy periods. If you require any handmade products earlier than this please contact us as we may be able to dispatch to you earlier.

We will try to send out complete orders at the same time, so if you have ordered a mix of handmade and manufactured products they will be dispatched when the handmade items are completed. If you would like the items sending separately, please let us know when you place your order.

All of our goods will need signing for on receipt. Orders in the UK totalling under £50 will have the option of being sent out by Royal Mail Recorded Delivery at a lower charge but will still need signing for. Any orders worth over £50 being sent within the UK will be sent out by courier service which can be traced online. 

How should I return unwanted items by post?

Unwanted items must be returned with adequate insurance to cover loss or damage during transit as we cannot issue a refund for lost goods. The customer is responsible for postage fees for any returns.

Can I order by telephone?

Yes, feel free to contact during office hours, 9am - 4.30pm Mon to Fri. The telephone number is 08447420779

What is " AB " Crystal?

The term AB refers to a coating on the surface of the crystal. The actual name being Aurore Boreale, which is shortened to AB. The coating makes the crystal twinkle different colours depending on how it catches the light, much like the Northern Lights (Aurora Borealis) phenomenon. We use this crystal in all of our handmade silver & gold tiaras unless otherwise stated as it give the most sparkle.

What kind of tiara will suit me?

I'm not sure if I'd like a tiara, what other options are there?

 When you think of bridal accessories tiaras are one of the first thing to spring to mind, and is a choice a lot of brides go for, it is not however for everyone. Below is a guide to the different styles of hair accessories available

Tiaras – The obvious choice for brides. There are many different styles available and one can be found to suit most face shapes, heights and dress styles.

Bands - Bands are a popular choice for brides who have a simple style, are tall as they don’t add any more height, have short hair or are wearing their hair down.

Sidespray/Fascinator-There are many different terms for this style but, at love tiaras, we class it as a design whether it be crystal, pearl, diamante or feather that sits to one side of a band. This style works well for someone who wants something a little bit more than a band and suits people with short hair or who want to wear their hair down.

Bunwraps-There are different styles of bun wrap available. Some are like small tiaras that sit around a high bun hairstyle, where as others may be wires with crystal, pearl or diamante which wrap around a low bun, and are either attached to a comb to secure into the hair or can simply be pinned in place with hair grips.

Hair Vines-Hair vines are Crystal, pearl or diamante designs on thin wires which secure into the hair using hairgrips and can be incorporated into your hairstyle in many ways.  They can be pinned around a bun, up the side of a twist, or worked into an up do of curls adding detail to the back of the hair.

Hair Pins-Hair pins are probably the most versatile of all hair accessories. They can be worn anywhere in the hair as stand alone pieces or in multiples, allowing you to have as much or little detail in your hair as you want. Wear as a single large pin in the side of your hair, work multiple pins into the back of your hairstyle, or try in combination with a tiara or veil for the ceremony, which can be taken off for the reception just leaving the pins as decoration.

I have short hair, will a tiara suit me?

Contrary to popular belief brides with short hair can choose tiara styles. Choose a low tiara style and add some height to your hair at the crown, or for a dramatic look, why not try the Hermione tiara from our Couture collection which can be worn as a band but gives the illusion of a tall tiara style. Many brides with short hair however do opt for a band or sidespray style such as the handmade Snowflake design.

For help & advice with other hairstyles please go to our Help & Advice section

I have a coloured dress, what accessories will work with it?

Coloured dresses can be off-set beautifully with accessories in diamante or clear crystal colours, or alternatively many of our handmade styles can be made in crystal colours by clicking on the Customise this design link.

For advice on choosing accessories for White, Ivory or Champagne coloured dresses please go to our Help & Advice section

Which veil length will be best for me?

 Short-This length sits above the shoulders and is best suited to informal weddings where the Bride would still like to wear a veil. It is suited to shorter, 50’s style tea length dresses.

Waist length-A popular length along with fingertip length, Waist length veils suit most dress styles including ballerina styles where there is a lot of detail at waist level. Waist length veils are a good choice for shorter brides but should be avoided by brides over 5’7”.

Fingertip length-A popular length which works well with most floor length dresses. This length is favoured by most brides for most formal weddings but should be avoided by shorter brides who are less than 5’4”.

Floor length-This choice of veil length is formal and is generally reserved for church weddings.

Train-The most dramatic & formal of veil lengths, veils with a train are fro very formal weddings and should be worn with a dress that also has a train. Our veils with a train only have a short train.

Please note that veils will appear longer if the comb is worn at the back of the head instead of the top of the head.

What is the difference betweeen a single tier veil & a 2 tier veil?

 Single Tier-Single tier veils are a good choice for dresses with a simple style and work well for both formal & informal settings. They are the best choice for brides who would like to wear their veil in the back of the hair and do not want to cover their face with a blusher when they walk down the aisle.

2 Tier- 2 tier veils are a more traditional style as they have a blusher which can be worn over the face to walk down the aisle. They have a fuller look, are suited to more formal settings and work well with fuller dress styles.

I am thinking of wearing jewellery on my wedding day but am not sure what will work best with my dress?

 As with hair accessories, your bridal jewellery should compliment your gown style.

Strapless-As the most popular neckline, strapless dresses suit most jewellery styles.

V-Neck-Dresses with a deep V neckline can be worn with a longer style of necklace, or quite a chunky style.

High neckline-Wearers of dresses with a high neckline should avoid necklaces opting instead for stunning earrings or bracelets & cuffs.

Vintage style-Vintage style dresses look beautiful with delicate jewellery styles in diamante or pearl in a tone to match the dress.

Simple-Simple gowns are the perfect backdrop for dramatic, chunky jewellery whether it is a necklace or chandelier earrings.